Pioneering Design, Quality Assured

Quality Assurance

Alupole (M) Sdn Bhd holds Quality to the highest standard. To guarantee this, we are certified accordingly to the standards of ISO 9001:2015, CE Mark, Germany GS, American UL, Canadian CUL, Saudi Arabian SASO and etc. To further our security of high quality, we closely cooperate with our customers to constantly develop our products and services while looking for the ultimate solution for each and every customer around the world in the quality he or she expects. Of course, none of this would be possible without the consistent reviews and examinations of our thorough and experienced personnel.

Additionally, all confirmed Towers & Poles orders are arranged to undergo a trial assembled prior to mass production (Optional and Can Be Requested). Where required, our poles and towers can be subject to a full-scale type testing. Galvanizing tests are carried out on all our galvanized steel products as part of our ISO 9001:2015 procedure.

Upon agreement with customer, any related testing will be conducted for either the material or finish goods. We have sufficient facilities with the most modern and up-to-date equipment to conduct any related type of testing.

For Mass Productions, Alupole has an In Process Inspection for production, Incoming Inspection for raw materials and Outgoing Inspection for finish goods. To ensure our customers are always informed and on top of their projects, we consistently share the routine tests for On-going Production to them. We also have our own specific record documentation for these activities to assert smooth inspections, all always agreed and informed with our customers beforehand.

Before proceeding with Delivery, the Third-Party Inspection is usually conducted during the F.A.T. This is to confirm and establish that all of the products exceed the requirements agreed upon and guarantee customer satisfaction.

Alupole continuously planning for risk in our quality management and contextually ensures that our business’ quality management system is able to achieve its intended results by preventing or reducing the risk and also mitigating any of the potential side effects of an undesired outcome
We are committed to meeting our customers’ requirements and enhancing customer satisfaction of today while also focusing on continuous improvement to anticipate the requirements of tomorrow.

We do Our Testing Accurately

Firstly, the Raw Material/Product/Accessories will usually undergo a certain test based on our customer requirements. Any test is either done internally at the factory or at any third party laboratory. The specific standard will be referred to ensure all of our goods exceed the minimum requirement, thus providing the best quality of products to our customers. Usually, any type of testing shall be performed before the mass production. As for Alupole products, they will undergo a trial assembly which is also referred to as Prototype Assembly where the sample products of our poles/towers are assembled as per drawing. At this stage, full inspection shall be performed accordingly. Client/End User witness are optional but highly recommended. Another purpose for having our customers there as well is to familiarize on the product assembly and installation.

Our Inspection Policies

Inspections, also known as Routine Tests, are the most crucial stage during the whole production process. Only an effective Inspection Plan will ensure all of the products to have the best quality in the market. There are three different types of Inspections involved, Incoming, In Process and Outgoing. At every stage, the according inspections will be done by experienced Inspectors and monitored by Qualified Officers. Inspections of our product are further divided to several categories:

Dimensional

Galvinization/Painting

Accessories

Quantity

Alupole Project Management Cycle

Alupole (M) Sdn Bhd is currently certified according to ISO 9001:2015 . In close co-operation with our customers, we strive constantly to develop our products and services along with looking for the ultimate solution for each and every customer around the world in the quality our clients expect.